FAQ

Help Centre

Frequently asked questions

Frequently Asked Questions

How do I hire a speaker or mixer?

To hire a speaker or mixer, browse our catalog online, select the equipment that suits your needs, and click “Rent Now". You can also contact us directly for personalized recommendations or to place an order over WhatsApp.

What types of speakers and mixers do you offer?

We offer a wide range of speakers and mixers, including PA systems, portable speakers, DJ mixers, and professional audio setups. Whether you need equipment for a small event or a large concert, we have options to meet your requirements.

Can I get help with setting up the equipment?

Yes, we provide setup and breakdown services for an additional fee. Our professional technicians can ensure that your equipment is properly installed and ready to go for your event.

How long can I hire the equipment for?

Our hire periods are flexible. You can rent equipment for a few hours, a full day, or even multiple days. Just specify your desired rental period when booking, and we’ll arrange the rest.

What are the costs involved in hiring speakers or mixers?

The cost depends on the type and quantity of equipment, as well as the rental duration. Once you select the items you need, we’ll provide a detailed quote that includes all charges, including delivery, setup, and any additional services.

Can I buy speakers or mixers?

No. Currently we are not selling our products, only for rent.

What happens if the equipment malfunctions during my event?

In the rare event of equipment malfunction, contact our support team immediately through WhatsApp. We provide 24/7 technical support and, if necessary, can dispatch a technician to resolve the issue or replace the faulty equipment.

Can I test the equipment before my event?

Absolutely! You can arrange a visit to our showroom to test the equipment before your event. Alternatively, our technicians can perform a setup test at your venue prior to the event.

What is your cancellation policy?

Our cancellation policy varies depending on the timing. Generally, cancellations made more than 48 hours before the event may be eligible for a partial refund. Cancellations within 48 hours may incur a full charge. Please review the specific terms when booking.

Are there any additional charges I should be aware of?

Additional charges may apply for delivery, setup, breakdown, or late returns. Any potential extra costs will be clearly outlined in your quote before you confirm your booking.

Do you offer long-term rental options?

Yes, we offer discounted rates for long-term rentals. If you need equipment for an extended period, please contact us for a customized quote.